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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Magnolia Head

Magnolia Head

April 28, 2025

5  out of  5
rating by Magnolia Head
"We have had insurance with statefarm for years. We have never had issues. I would recommend them to anyone."
We responded:
"Thank you, Magnolia! Long-time customers like you truly make our jobs worthwhile! - Mark Kidd"
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Ruth Ann Hickerson

March 5, 2025

5  out of  5
rating by Ruth Ann Hickerson
"Mark Kidd and his wonderful staff have been taking care of us since we moved to this area 22 years ago. They are kind and patient, and have helped us navigate the many details of home owner’s insurance. I would recommend Mark Kidd to anyone looking for insurance."
We responded:
"Thank you, Ruth Ann! We look forward to many more years working together. Great customers like you make this job better all the time! - Mark Kidd"
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Allan

March 3, 2025

5  out of  5
rating by Allan
"Best investment I have ever made. I’ve made a lot mistakes. I am very thankful for having the folks at this office. They have helped me many many times. Really grateful"
We responded:
"Thank you for your kind words, Allan! We are happy to be here for you and to help in any way we can! - Mark Kidd"
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Destinee Wilson

February 14, 2025

5  out of  5
rating by Destinee Wilson
"My husband has been insured with StateFarm for several years, and we recently made the switch to combine our insurances. We thought figuring out homeowners insurance would be a headache, but Karissa made the process so smooth and easy! We really enjoy working with her and highly recommend Mark Kidd."
We responded:
"Thank you, Destinee! We strive to provide our customers with the best, and most helpful, service! We look forward to the future and continuing to assist your family in any way we can! - Mark Kidd"
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Connie Carter

February 12, 2025

5  out of  5
rating by Connie Carter
"Great customer service Denise! That is why I stay with Mark Kidd State Farm office in Devine!!!"
We responded:
"Thank you, Connie! We appreciate your loyalty and look forward to many more years working together! - Mark Kidd"
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Homero Leal

February 11, 2025

5  out of  5
rating by Homero Leal
"I’ve been a loyal State Farm customer for years, and I’ve never had any problems. Denise Montgomery is always responsive and goes above and beyond to help with any questions I have. Excellent service every time!"
We responded:
"Thank you, Homero! We value the years of experience and customer service that Denise brings to our office, and we are happy that our customers can see it too! - Mark Kidd"
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Gail Geyer

January 30, 2025

5  out of  5
rating by Gail Geyer
"I was very pleased with the way I was treated at Mark Kidd office.Denise was very helpful and so courteous helping me take care of my business"
We responded:
"Hi Gail! Thank you so much for the encouragement! I'll make sure and pass it onto Denise and we look forward to working with you for a long time! - Mark Kidd"
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emily de leon

January 22, 2025

5  out of  5
rating by emily de leon
"Everyone is courteous and very helpful."
We responded:
"Your feedback is greatly appreciated, Emily! We’re delighted that you had a good experience with us. Thanks for sharing! - Mark Kidd"
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Rebecca McInnis

January 7, 2025

5  out of  5
rating by Rebecca McInnis
"Denise has been my point of contact since the beginning. She's so organized and efficient and takes great care of my account. Denise makes sure i'm up to date with any changes and when I have changes to make, she takes care of my needs immediately. I admire her work ethic and dedication to her job and clients."
We responded:
"Thank you, Rebecca! I will pass the praise on to Denise, and we look forward to continually bringing you the best service possible! - Mark Kidd"
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Velma Wickenhofer

November 21, 2024

5  out of  5
rating by Velma Wickenhofer
"Karissa was awesome to work with very knowledgeable, friendly and informative. Provided me the information I needed immediately and saved me money on my premium as well. Definitely recommending to family and friends!!"
We responded:
"Thank you so much, Velma! Karissa and the rest of our team look forward to working together in the future! - Mark Kidd"
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jaclyn smyth

October 4, 2024

5  out of  5
rating by jaclyn smyth
"State Farm should be proud to have people like Denise at Mark Kidd’s office representing their company. She was helpful, accommodating , patient, kind, and thorough. She made getting auto insurance coverage painless and pleasant , truly. Thank you, Mark Kidd , for bringing wonderful people into your office and thank you, Denise, for being so kind. I highly recommend their services to anyone ."
We responded:
"Thank you, Jaclyn. Denise is a great team member — so happy you had a great experience with her!"
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Thomas Trautner

October 1, 2024

5  out of  5
rating by Thomas Trautner
"I have had my life insurance policy with State Farm for a while now and plan to keep it that way. The personal customer service I receive and have received through the years from the staff (Shayla, Denise, Candy and Mark) at Mark Kidd’s office is refreshing. Please continue the great work and it is so nice to know that there will always be a familiar voice or email that I can turn to. --- Monica M."
We responded:
"I have a great team! Thank you for recognizing them."
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Gabriel Perez

August 21, 2024

5  out of  5
rating by Gabriel Perez
"Excellent customer service, spoke with Anna Sanchez."
We responded:
"Gabriel - thank you so much for the kind review! We will pass the message on to Anna and look forward to working with you again in the future! - Mark Kidd"
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Cathy Gonzalez

July 11, 2024

5  out of  5
rating by Cathy Gonzalez
"Karissa was very amazing to work with. I am very appreciative of her hard work and dedication. I will recommend Mark Kidd State Farm to family and friends!! Thanks Karissa!!"
We responded:
"Hi Cathy! Thank you so much for the kind words and I will pass them on to Karissa! Our goal is to have every interaction work out just like this! Happy to have you, Cathy! - Mark Kidd"
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Vincent Mullins

March 1, 2024

1  out of  5
rating by Vincent Mullins
"Bad 👎"
We responded:
"We appreciate all reviews. We hope to work with you again in the future. - Mark Kidd"
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jeanne masters

January 28, 2024

5  out of  5
rating by jeanne masters
"Mark made a very big impression on me, He made a special effort with personal attention to my concerns. I feel that he and his staff have my loyalty in all future endeavors in insurance. I appreciate them and their professionalism."
We responded:
"Thank you so much, Jeanne! We hope to provide personal and knowledgeable assistance to all of our current and potential customers! "
Profile photo of Mark Santos

Mark Santos

August 29, 2023

1  out of  5
rating by Mark Santos
"Did not even call back and let me know that I wasn’t eligible for insurance at State Farn very rude !"
We responded:
"Mark, the process in our office is to always follow up with any inquiries. We apologize for not meeting your expectations and hope to work with you in the future. "
Profile photo of Sarah Garcia

Sarah Garcia

August 2, 2023

5  out of  5
rating by Sarah Garcia
"State farm took care of me when I had my accident they were very professional and gave me piece of mind. If your looking for a really good insurance company I trust state farm."
We responded:
"Hey Sarah! Thank you for the shining review! GREAT customers and neighbors like you, are the reason we strive to be the best! - Mark & Team"
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Harley Eckhart

April 12, 2023

5  out of  5
rating by Harley Eckhart
"Just spoke with Karissa at State Farm Insurance Agency in Devine, Texas. Needed to delete a vehicle from our policy and add a new one. Karissa was very professional and helpful and took care of the matter immediately. We already have our new insurance cards! Thank you, Karissa, and State Farm!"
We responded:
"Hello Harley! Thank you so much for your business and the praise for Karissa! We look forward to working with you in the future! "
Profile photo of Stephen Kirby

Stephen Kirby

February 14, 2023

5  out of  5
rating by Stephen Kirby
"We were very happy with how quick Marissa was at taking care of the paper work we requested. She is very polite and professional. she made sure that we didn't need anymore help before we ended the call. Great customer service."
We responded:
"Stephen - thanks! it is a pleasure to do business with you!"
Profile photo of K & M Cross

K & M Cross

January 19, 2023

5  out of  5
rating by K & M Cross
"We have been using Mark as our vehicle insurance provider for over 15 years now and our home policy provider for the last several years. We couldn't be happier with the work of him and his team. Denise is my go-to contact with his team and she is always incredibly helpful and quick with any request. You can't go wrong using Mark!"
We responded:
"Thanks for the kind words - you guys are a pleasure to work with! take care, Mark Kidd"
Profile photo of Jo Ann Coates

Jo Ann Coates

October 26, 2022

5  out of  5
rating by Jo Ann Coates
"My wife and I have never had the kind of insurance agent like Mark Kidd and his employees. They are on it they cover it and I have never had a loss denied that they covered - roofs - Water damage on floors - wind shear and anything else that can happen on your ranch, home or Auro Cebe Musgrave & Joann"
We responded:
"Joann and Cebe - you guys make our job easy - thanks for the kind words! Mark"
Profile photo of Angie Walling

Angie Walling

January 25, 2022

5  out of  5
rating by Angie Walling
"Denise is always very helpful, kind, professional, knowledgeable, and a pleasure to work with! She has helped me with different issues on several occasions. I always fully trust & appreciate her. I highly recommend Mark Kidd’s Agency in Devine, TX."
We responded:
"Angie, thanks for the kind words! Mark & team"
Profile photo of Candy Finto

Candy Finto

December 31, 2021

5  out of  5
rating by Candy Finto
"They have been here for us for over 15 years now and are always here to calm me down or help in a professional, small town family kind of way. When we needed insurance changes or recently I got into w wreck and they got me into a rental and had my suv in the shop within 30 min of calling. They are all just amazing and so nice and get thr job done far exceeding any customer service expectations. Call Mark Kidd In Devine and his office will be your best and last insurance!!"
We responded:
"Candy, it is a pleasure to be able to continue serving your family for over 40 years, you Fintos are good folks - thanks for trusting us with your business! Mark and team"
Profile photo of Mc land

Mc land

July 26, 2021

4  out of  5
rating by Mc land
"I don't hate this place it just that I dont have car to get there I rather do in person then 9n phone"
We responded:
"we are glad you like us and wish you could come in person!"